Question 1

How much does web design or app development cost?

Accepted Answer

Pricing depends entirely on what we're building. A streamlined business website starts around R4 999, while advanced platforms, custom software, and mobile apps can range from R17 999 – R99 999.  After a discovery call, we prepare a clear, fixed-price proposal so you know exactly what you're paying for - no surprises, no hidden costs.

Question 2

How long does it take to build a website, store, or app?

Accepted Answer

Most standard websites are completed within 1–3 weeks.  E-commerce builds typically take 3–5 weeks, and mobile apps or complex systems can run 4–8 weeks or more depending on scope.  You'll receive a precise timeline after your consultation so you know what to expect.

Question 3

What is your website and app development process?

Accepted Answer

We use a structured, collaborative workflow:  Discovery → Strategy → Design → Development → Testing → Launch  You'll receive weekly progress updates, previews, and opportunities to give feedback. Nothing is published until you approve it.

Question 4

Do you offer support and maintenance after launch?

Accepted Answer

Absolutely. Every project includes 30 days of complimentary support after launch.  For ongoing care, we offer three monthly plans - Basic (R349), Pro (R599), and Elite (R999) - covering updates, security, backups, content changes, and performance improvements.

Question 5

Do you work with international clients?

Accepted Answer

Yes - Luda Digital serves clients worldwide.  We collaborate seamlessly with businesses across the US, UK, EU, Africa, and beyond using Google Meet, WhatsApp, email, and your preferred collaboration tools.

Question 6

Do I own the website, app, and source code after delivery?

Accepted Answer

Yes. Once the project is fully paid, all source code, design files, and assets are transferred to you.  You receive complete ownership - no licensing traps, no restrictions, no vendor lock-in.

Question 7

What technologies and platforms do you use?

Accepted Answer

We build using modern, reliable technologies such as React, Next.js, Tailwind, Node.js, Flutter, React Native, WooCommerce, Shopify, and more.  We select the stack that best fits your project - never a one-size-fits-all approach.

Question 8

What's included in the Full Stack Package?

Accepted Answer

It's our flagship offering - a complete digital overhaul.  You get a full website, branding system, automation workflows, CRM setup, email marketing, an app prototype, and three months of Elite Care.  Pricing begins at R99 999 and scales based on your requirements.

Question 9

What payment methods and billing options do you offer?

Accepted Answer

We accept bank transfers, Wise, and PayStack.  For small projects, you only pay on completion.  For larger projects, we use milestone billing: 20% upfront → 20% mid-project → 60% on completion.

Question 10

What is your refund policy for custom projects?

Accepted Answer

Because each project is custom-built, refunds depend on the stage of work.  If development hasn't started, we can issue a full refund.  Once milestones are completed, those portions are non-refundable - but we always work with you to resolve concerns and ensure satisfaction.

Question 11

What is MyAccount Studio and how does it work?

Accepted Answer

MyAccount Studio is our custom WordPress plugin that upgrades the default WooCommerce account page into a sleek, card-based dashboard.  The free version includes a modern layout and quick-access links.  The Pro version adds full styling controls, dark mode, order badges, and more - starting at $5.99/month (USD).

Question 12

Can you build apps for both iOS and Android?

Accepted Answer

Yes. We use Flutter and React Native to build cross-platform apps that run on both iOS and Android from a single codebase.  This reduces development time and cost while delivering a smooth, native-like experience.

Question 13

How do I start a project with Luda Digital?

Accepted Answer

Just visit our contact page and submit your project details.  We'll review your message and respond within 48 hours with a tailored proposal or an invitation to schedule a free discovery call.

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